Frequently Asked Questions

GrupoTeca is a platform that groups mortgage applicants with similar financial profiles so banks can evaluate the group and make individual offers to each member. Banks receive groups of pre-qualified applicants, which gives each member access to better conditions. You apply individually, but benefit from our joint evaluation process.

Our platform analyses financial profiles — income, existing debt, loan requested and type of property — to group applicants with compatible profiles. Group formation is automatic and based on objective criteria. You do not choose your group members and they do not choose you.

Once submitted, your application is reviewed and, when your profile matches, you are assigned to a group. Banks can then review the group's aggregated financial data — without seeing your identity — and make collective offers. You will receive notifications at each key stage.

Timelines vary depending on the market and the quality of profiles in the group. You will receive notifications at each stage: group assignment, offers received and voting. You can check the status at any time from your dashboard.

DTI (Debt-to-Income) is calculated as: (Monthly Expenses ÷ Total Monthly Income) × 100. It shows what percentage of your income is allocated to regular expenses and existing debt payments.

To improve your DTI: 1) Pay down existing debts to reduce monthly expenses, 2) Increase your income through additional sources, 3) Avoid taking on new debt before applying, 4) Consider debt consolidation to lower monthly payments.

These are standard thresholds used by financial institutions. A DTI of 25% or below is considered excellent for mortgage qualification, while ratios above 40% may indicate financial stress and affect approval chances.

LTV is calculated as (Loan Amount ÷ Property Value) × 100. A lower LTV indicates you are borrowing less relative to the property value — favourable for approval. Most lenders prefer LTV ratios below 80%.

Monthly Surplus/Deficit = Total Monthly Income − Monthly Expenses − Existing Debt Payments. A positive number means you have money left over each month; a negative number means you are spending more than you earn.

Spouse details are only required for joint applications. For individual applications, spouse information is optional but can strengthen your application by showing additional household income.

Banks see the aggregated financial strength of the group — income ranges, debt ratios, loan amounts and property types — but not your personal identity. Your name, address or any identifying information is never shared with banks unless you explicitly accept an offer and both parties agree to proceed.

Your identity is only revealed with your explicit consent, at the final stage of the process, when a bank offer has been accepted by the group and you choose to proceed. Until then, all data shared is anonymous and aggregated.

We use bank-grade encryption for all documents and sensitive data. Your documents are encrypted end-to-end and can only be accessed with your consent. We comply with GDPR and follow ISO 27001 and SOC 2 security practices.

You can request account deletion from your profile settings. Under GDPR you have the right to erasure. All your personal data and application data will be permanently removed, subject to any legal retention obligations. This action cannot be undone.